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Customer portal Events

Every conversation can move service forward

Your restaurant’s AI revenue and guest-relationship assistant.

Noovi answers calls, takes orders, manages reservations, captures guest information, helps bring customers back, and gives restaurants another way to grow through events—all while your team stays in control.

Fast AI assistance, with a real person always within reach.
A host welcoming guests during a lively restaurant dinner service DINNER SERVICE · LIVE
⌕01 · INCOMING CALLNew guest on the line7:14 PM
NOOVI IS LISTENING00:16

“Can I book a table for four at 7:30—and ask about a birthday dinner?”

Capturing the opportunity
✦ RESERVATION + EVENT LEAD✓
Tonight · 7:30 PM

Table for 4 · Birthday occasion

CRMGuest profile + follow-upCaptured

Every call, order and reservation builds your restaurant’s customer relationship.

Voice + online orderingEnglish + SpanishPOS-connected workflowsEvents hub

A little more presence

One conversation. More possibility.

Noovi turns every restaurant conversation into an order, reservation, event inquiry, or qualified opportunity—then helps your team follow through with context.

01

Turns calls into orders

Noovi answers naturally, understands menu items and modifiers, and captures a confirmed phone order while your team stays with the room.

02

Captures the next opportunity

Reservations, catering inquiries, birthdays, business meetings, and large-party requests become qualified follow-up opportunities—not missed calls.

03

Builds the relationship beyond dinner

With permission, every order, reservation, and event inquiry can strengthen a restaurant-owned guest profile and create a smarter path to the next visit.

The Noovi loop

From hello to the next visit.

A customer calls, visits your website, or asks a question. Noovi helps the restaurant capture what matters and keep the relationship moving.

01

Customer reaches out

Phone, website, text, or a bilingual guest question.

02

Noovi assists

Menu-aware answers, ordering, reservations, and human escalation.

03

Order, reservation or opportunity captured

Contact details, consent, conversation history, value, and urgency.

04

Your team receives the context

Clean notifications and POS-ready information for staff.

05

Follow-up drives the next visit

Feedback, retention messages, catering follow-up, and repeat orders.

Turn every ring into a guest moment

What could your team do with the phone handled?

Walk us through your busiest hour. We’ll show you exactly where Noovi can step in.

Book a walkthrough

See Noovi at work

From hello
to handled.

Pick a moment in service. The product preview changes to show how Noovi listens, acts, and keeps the restaurant moving.

CHOOSE A MOMENT

Always availableDuring rush, after hours, and across locations.

Call → payment → kitchen

Turn every ring into revenue.

Noovi understands the full menu, catches modifiers, suggests the right add-on, and moves a confirmed order into the restaurant workflow.Explore voice orders
NOOVI OPERATIONS · SAMPLE LOCATION LIVE
LIVE TRANSCRIPTLISTENING
MC

Can I get two chicken bowls—one with no onions?

Absolutely. Brown or white rice for the second bowl?

ENModifier capturedAllergy note ready
ORDER #1842$31.60
2× Chicken bowl$25.00
01 Brown rice · no onions
02 White rice · extra salsa
1× Churros Suggested by Noovi$6.60
✓Sent to kitchenPayment confirmedPOS
⌕
Noovi is listeningOrder line · 01:18
LIVE
✦✦

More than an answering service

Built around the way restaurants actually work.

Manage your menu once and make it ready for every ordering channel. Keep synchronized modifiers, availability, pricing and order data connected to the workflows your team already trusts.

01 · Orders + POS

Phone and online orders, ready for fulfillment.

Menu-aware ordering captures modifiers, dietary questions, checkout details, and clean POS handoff without asking staff to retype the conversation.

02 · Reservations + events

Turn large-party interest into qualified follow-up.

Catering, private events, birthdays, business meetings, and large orders can include contact details, history, estimated value, and urgency for employee follow-up.

03 · Guest relationship

Restaurant-owned data, captured with consent.

Build one guest profile across phone orders, online orders, reservations, feedback, and marketing activity—subject to the customer’s permission.

Built for the whole service02 / 03

Human where it counts.
Helpful everywhere.

Noovi supports the restaurant team—not the other way around. It works behind the scenes to respond faster, capture more revenue, and keep a reliable human handoff available.

Connect your POS
“
We built Noovi for the seconds that shape the whole night.

Because when guests call, they are already choosing you.

Good questions

Keep the conversation going.

Does Noovi replace my front-of-house team?+

No. Noovi works behind the scenes to help your team respond faster and capture more revenue. A clear human handoff stays available whenever the moment calls for a person.

Can I customize how it sounds?+

Yes. Choose the greeting, voice, tone, hours, and the details Noovi should share. It is trained on the way your restaurant actually works.

Can Noovi help us promote restaurant events?+

Yes. Noovi Events helps restaurants plan and publish events with artists and production companies, so guests can discover the night and reserve a table.

What happens when a caller needs a human?+

Noovi can route the call, capture a message, or send staff a concise summary with the conversation context. Fast AI assistance, with a real person always within reach.

Who owns the guest relationship?+

Your restaurant. Noovi is designed to help you capture customer information with permission and connect it to ordering, reservations, feedback, and retention workflows.

Start the conversation

Show us where service gets busy.

Share a few details and we’ll shape the walkthrough around your restaurant, your team, and the guest moments you want Noovi to handle.

Your message will be sent directly to the Noovi team.

Make room for the good stuff

Let’s make every
hello count.

Book a walkthrough